Industry's Best Warranty
Kennedy has the best materials available whether your
choice is The Marquis Glass Series or The Sentry Co-Extruded Polycarbonate
Series. Kennedy offers a 25-year non-prorated written limited warranty
on the insulated glass against seal failure and a 10-year limited
warranty on the polycarbonate plastic against defects in workmanship
You may download a printable PDF version of the warranty, or read/print
this web page.
KENNEDY SKYLIGHTS, LLC
KENNEDY SKYLIGHTS warrants the SUN WISE
standard insulating glass in KENNEDY SKYLIGHTS products against
failure of the hermetic seal for a period of TWENTY-FIVE YEARS from
the date of purchase. KENNEDY SKYLIGHTS warrants to the *End-user
that the insulated glass unit will not develop a material obstruction
of vision due to seal failure. ONE YEAR limited warranty on
electric components and pleated shades. During this time period
KENNEDY SKYLIGHTS obligations under this warranty shall be limited
to, at its option, replacement of the insulating glass or component,
or replacement of the insulating glass in sash (FOB the original
point of purchase or to the end user).
THIS WARRANTY DOES NOT APPLY TO GLASS
CRACKING, SHATTERING, BREAKING OR SCRATCHING, HOWEVER CAUSED, AND
IT WILL NOT APPLY TO ANY INSTALLATIONS WHERE LOADING APPLIED TO
THE UNIT COULD BE EXPECTED TO EXCEED THE STRUCTURAL PERFORMANCE
RATING OF THE UNIT WITHOUT PRIOR WRITTEN APPROVAL OF
DESIGN BY KENNEDY SKYLIGHTS. THIS WARRANTY ALSO WILL NOT APPLY TO
ANY INSTALLATIONS AT AN ALTITUDE OVER 3,500 FEET ABOVE SEA LEVEL
UNLESS BREATHER TUBES HAVE BEEN INSTALLED. KENNEDY'S SUN WISE
UNITS FOR INSTALLATIONS AT AN ALTITUDE OVER 3.500 FEET WILL NOT
BE ARGON FILLED. THE WARRANTY ON SUN WISE INSULATED GLASS UNITS
IS VOID IF ANY FILM IS APPLIED TO THE GLASS SURFACE. CONDENSATION
ON THE INTERIOR (ROOM SIDE) GLASS SURFACE IS A SIGN OF HIGH HUMIDITY.
THIS IS NOT A PRODUCT DEFECT.
For a period of TEN YEARS from date
of purchase, KENNEDY SKYLIGHTS warrants to the *End-user the Marquis
Glass Series Skylights and the Sentry Plastic Series Skylights to
be free from defects in workmanship and materials. During this time
period, if a KENNEDY skylight is found to be defective, KENNEDY
SKYLIGHTS obligations shall be limited to, at its option, replacement
of the component part or a replacement skylight (FOB the original
point of purchase or to the *End-user), or repair of the skylight
without charge for material or labor.
The insulated glass component, electric
components (including motorized operators and rain sensors, and
the pleated shades) are warranted separately from the skylights
described by this limited warranty.
THE POLYCARBONATE MATERIAL USED IN THE
SENTRY SERIES KENNEDY SKYLIGHTS IS SENSITIVE AND SCRATCHES EASILY.
AS A CONSEQUENCE, THIS WARRANTY DOES NOT APPLY TO SCRATCHES OR ABRASIONS
DUE TO IMPROPER OR INSUFFICIENT HANDLING, STORAGE, INSTALLATION,
MAINTENANCE, CLEANING OR SERVICE AS DETERMINED BY KENNEDY.
THIS WARRANTY DOES NOT COVER ANY COSMETIC
CHANGES IN SKYLIGHT, INCLUDING, BUT NOT LIMITED TO: PITTING, HAZING,
PAINT FINISH, DISCOLORATION.
SOME VISUAL DISTORTION MAY BE PRESENT
DUE TO THE NATURE OF THE MANUFACTURING PROCESS AND MATERIAL USED.
IN ADDITION, CONDENSATION MAY RESULT FROM DIFFERENCES BETWEEN INSIDE
AND OUTSIDE TEMPERATURES. NEITHER OF THESE CONDITIONS ARE PRODUCT
*End-user is the natural or legal entity
or person who owns the product and has not acquired the product
for resell or to install the unit in its business.
Exclusions and Limitations
The warranty period begins from the date
the KENNEDY SKYLIGHTS product was purchased and must be substantiated
with the original invoice or sales receipt. If the purchase date
cannot be substantiated, the warranty period will begin on the date
of manufacture as indicated on each Marquis product (glass). Sentry
product (plastic) has no date of manufacture on the product and
an original invoice or sales receipt is required.
This warranty does not cover any labor
cost associated with the installation of replacement products or
components should KENNEDY choose not to repair the product. The
providing of replacement products or components shall not extend
the original warranty period. KENNEDY reserves the right to provide
a similar replacement product or component if the original version
is no longer available at the time of the complaint.
In addition to the conditions, exclusions
and limitations set forth in this limited warranty, no warranties
are made which cover failures or operating difficulties due to accident,
abuse, misuse, alteration, misapplication, faulty building construction
or design, exposure to the elements, improper or insufficient handling,
storage, installation, maintenance or service. Also excluded from
the above warranties are failures or operating difficulties resulting
from exposure to corrosive fumes or condensates, subjection to abnormal
stress from localized application of heat, excessive vibration or
movement of buildings or foundations or to other abnormal physical
stress and use in ships, boats, watercraft vehicles, trailers, campers,
saunas, swimming pools, greenhouse enclosures or other high humidity
areas. Selection and purchase of KENNEDY products which conform
to all applicable building codes and local ordinances is the sole
responsibility of the architect, building contractor or homeowner;
KENNEDY assumes no responsibility for compliance. Consult your local
building code officials for specific requirements.
THE WARRANTIES PROVIDED ABOVE SHALL NOT
APPLY TO INSTALLATIONS WHICH ARE DONE OTHER THAN IN ACCORDANCE WITH
KENNEDY'S APPLICABLE WRITTEN INSTRUCTIONS INCLUDING SPECIFICALLY,
BUT NOT LIMITED TO, INSTALLATIONS, REPRESENTING A PLACEMENT WHICH
IS NOT SQUARE, PLUMB AND LEVEL, WHICH DOES NOT CONFORM TO SPECIFIED
PITCH REQUIREMENTS OR IN WHICH AN INCOMPATIBLE SEALANT OR CLEANING
AGENT IS USED.
The warranties provided above shall not
KENNEDY is furnishing units or components in a size which is greater
in width or greater in height than the largest standard size shown
for that species in KENNEDY's printed price catalog for KENNEDY
products. In the case of such greater size, there shall be no warranty
of any kind, whetherimplied or otherwise.
THE EXPRESS WARRANTIES SET FORTH HEREIN ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION,
ANY AND ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. ALL SUCH OTHER WARRANTIES, TO THE EXTENT PERMITTED BY LAW,
ARE HEREBY DISCLAIMED AND EXCLUDED BY KENNEDY. ANY IMPLIED WARRANTIES
WHICH ARE NOT EXCLUDED HEREBY DUE TO OPERATION OF LAW ARE LIMITED
IN DURATION TO THE PERIOD OF COVERAGE OF THE EXPRESS WARRANTY PROVIDED
HEREIN FOR THE PRODUCT WARRANTED. THE REMEDIES SET FORTH ABOVE ARE
THE SOLE AND EXCLUSIVE REMEDIES PROVIDED HEREUNDER, AND KENNEDY
SHALL NOT BE LIABLE FOR COSTS OF SHIPPING, APPLICABLE TAXES OR ANY
OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING,
BUT NOT LIMITED TO, THE PAYMENT OF ANY COSTS OR EXPENSES OF DISASSEMBLY,
REMOVAL OR REINSTALLATION OF THE PRODUCT OR ANY PART, INCLUDING,
WITHOUT LIMITATION, THE INSULATING GLASS, ANY COSTS OR EXPENSES
RELATING TO PAINTING, STAINING OR ANY OTHER ACTIVITY NECESSARY IN
FINISHING THE REINSTALLATION OR DAMAGE OR LOSS TO OTHER PROPERTY.
Some states do not allow limitations
on how long an implied warranty lasts, so the above limitation on
the duration of any implied warranties not excluded hereby, due
to the operation of law, may not apply to you. Some states do not
allow the exclusion or limitation of incidental or consequential
damages, so the exclusion of incidental and consequential damages
may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state.
NO DISTRIBUTOR, SALESPERSON, DEALER OR OTHER REPRESENTATIVE OF KENNEDY
PRODUCTS HAS THE AUTHORITY TO ALTER OR CHANGE THESE WARRANTIES OR
TO MAKE ANY OTHER WARRANTY EITHER ORALLY OR IN WRITING.
To make a claim under this Warranty,
you must contact the contractor who installed the product or the
KENNEDY distributor or dealer from whom the product was purchased,
or, if persons are not known, contact:
KENNEDY SKYLIGHTS, LLC.
5294 Tower Way
Sanford, FL 32773
(To assist us in providing you with better
service, when telephoning, please indicate that you are calling
regarding a warranty matter.)
Please provide the following information
to the person contacted:
||Your name, address and telephone number.
||A description of the product for which the claim is being
||The date the product was purchased (or approximate date if
exact date is not known).
||The name of the KENNEDY dealer or distributor from whom the
product was purchased (if known).
|| The nature of the product complaint.
||In the case of insulating glass, provide the date of manufacture
as stamped on the metal spacer between the panes of glass.